ASSIGNMENT 14-HR MANAGEMENT
PLEASE ANSWER THE QUESTIONS IN THE TEMPLATE ATTACHED. NOTES AND VIDEO LINK POSTED BELOW
Assignment #14 – Chapter 14
Please answer these questions to the best of your ability using the information that you gathered from reading the
chapter, along with information from your own work experience. Please do not copy and paste.
Please go to http://www.osha.gov and click on the tab at the top of the page that says “News/Resources.” Click on
“News Releases.” Click on “Region 4.” Find an article where a company was fined by OSHA for more than
$100,000 due to an employee getting injured or killed.
1. Report on what you found. What were the circumstances causing the safety violation?
2. If you were the HR manager for this company, what policies could have been put into place to avoid the
circumstance? Please be specific.
3. Going forward, what is the best way that this company can remedy the current situation and make the
environment safer for their employees? Please be specific.
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Human Resource Management: Functions, Applications, Skill
Development by Robert N. Lussier and John R. HendonChapter 14
Workplace Safety, Health and Security
Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.
Workplace Safety and The Occupational Safety
and Health Act (OSH Act) 1970
OSH Act requires employers to pursue workplace
safety.
Workplace safety deals with the physical
protection of people from injury or illness while on
the job.
� Employers must meet all OSHA safety standards,
maintain records of injuries and deaths due to
workplace accidents, and submit to on-site
inspections when notified.
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Workplace Safety, Health and Security
Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.
OSH ACT (continued)
General duties clause covers all firms, and
says that:
�Each employer shall furnish a place of
employment that is free from recognized
hazards that are causing or are likely to
cause death or serious physical harm.
�Employees have a duty to comply with
occupational safety standards, rules and
regulations.
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Workplace Safety, Health and Security
Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.
The Occupational Safety and Health
Administration (OSHA)
The division within the Department of Labor
that is charged with overseeing the OSH Act,
and that was created to “ensure safe and
healthful working conditions for working men
and women by setting and enforcing standards
and by providing training, outreach, education
and assistance.”
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Workplace Safety, Health and Security
Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.
What does OSHA do?
� Sets and communicates federal safety and health
standards to employers.
� Occupational safety and health inspections, made
without any advance notice in response to:
� Imminent dangers.
� Catastrophes.
� Worker complaints.
� Targeted inspections.
� Follow-up inspections.
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Workplace Safety, Health and Security
Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.
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Workplace Safety, Health and Security
Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.
OSHA Inspections and Employer Rights
�To get the inspector’s credentials, and receive
information on the reason for the inspection.
�To refuse to allow the inspection without a
court order.
�To get a copy of the complaint (without the
employee’s name).
�To have a company representative accompany
inspectors.
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Workplace Safety, Health and Security
Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.
OSHA Inspections and Employee Rights
� To refuse to be interviewed, or if they agree to
interviews they can request an employer
representative be present or that the interview
be held in private.
� To legal representation during the interview and
to end the interview at any time.
� Employers cannot retaliate against employees
who take part in an interview and tell the truth.
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Workplace Safety, Health and Security
Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.
OSHA and Hazard Communication
Standards
All employers keep information at each work
site that describes any chemical hazards that
may be present on site.
�Material Safety Data Sheets (MSDS) provide
information on a hazardous chemical and its
characteristics.
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Workplace Safety, Health and Security
Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.
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Workplace Safety, Health and Security
Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.
OSHA and Violations, Citations and
Penalties
� Willful – employer knew a hazardous condition
existed but made no effort to eliminate it.
� Serious – the hazard could cause injury or illness
that would most likely result in death or
significant physical harm.
� Other than serious – any illness or injury likely to
result from the hazard is unlikely to cause death
or serious physical harm, but the violation has a
direct impact on safety and health.
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Workplace Safety, Health and Security
Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.
OSHA and Violations, Citations and
Penalties
� De Minimis – violation has no direct or
immediate safety or health danger; (so this does
not result in citations or penalties).
� Failure to abate – employer has not corrected a
previous violation for which a citation was issued
and the settlement date has passed.
� Repeated – employer has been previously cited
for the same type of violation within the previous
five years.
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Workplace Safety, Health and Security
Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.
National Institute of Industrial and
Occupational Health (NIOSH)
Works under the umbrella of the Centers for Disease
Control and Prevention (CDC).
� Conducts research to reduce work-related illnesses and
injuries.
� Promotes safe and healthy workplaces through
interventions, recommendations and capacity building.
� Enhances international workplace safety and health
through global collaborations.
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Workplace Safety, Health and Security
Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.
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Workplace Safety, Health and Security
Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.
Employee Health
Is the state of physical and psychological wellness in
the workforce.
Work-Life Balance
� Spillover – the effect of work and family on one
another that generate similarities between the two
domains.
� To help keep a better work-life balance, firms offer
more work-family benefits such as flexible work
schedules, child care and elder care.
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Workplace Safety, Health and Security
Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.
Employee Health
Employee Assistance Programs (EAP) – counseling
and other services provided to employees that help
them resolve personal issues that may affect their
work.
Employee Wellness Programs (EWP) – cater to
employees’ physical welfare through education and
training programs such as health education,
training and fitness, weight and lifestyle
management, and health risk assessment services.
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Workplace Safety, Health and Security
Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.
Employee Health and Musculoskeletal
Disorders (MSD)
Ergonomics – the science of fitting workplace
conditions and job demands to the capabilities
of the working population.
�Purpose: to reduce stress and eliminate
injuries and disorders associated with the
overuse of muscles, bad posture, and
repeated tasks.
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Workplace Safety, Health and Security
Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.
Safety and Health Management and Training
Includes offering EAPs, EWPs and stress
management training.
� Firms that keep the number of accidents and
incidents low, generally see lower absenteeism
and increased job satisfaction.
� When firms improve two of the four most
important variables at work – absenteeism and
job satisfaction – they are better assured of
increasing productivity over time.
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Workplace Safety, Health and Security
Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.
Stress
Is the body’s emotional and/or physical reaction to
environmental demands.
Functional (acute) stress – helps improve performance
by challenging and motivating people to meet
objectives.
Dysfunctional stress – decreases performance and may
result in burnout – a constant lack of interest and
motivation to perform one’s job.
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Workplace Safety, Health and Security
Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.
Negative Consequences of Dysfunctional Stress
�It is a primary cause of absenteeism and costs
an estimated $300 billion a year in
absenteeism, decreased productivity,
employee turnover, and medical, legal and
insurance fees.
�It weakens our immune system, makes us sick
more often, ages us, makes us fatter, decreases
our sex drive, ruins our sleep, and can kill us.
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Workplace Safety, Health and Security
Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.
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Workplace Safety, Health and Security
Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.
Stress Management
Is the process of eliminating or reducing stress and making it
functional.
Six Techniques
� Time management.
� Relaxation (meditation, deep breathing, muscle
relaxation; enjoyable activities, sleep).
� Nutrition.
� Exercise
� Positive thinking.
� Support network.
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Workplace Safety, Health and Security
Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.
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Workplace Safety, Health and Security
Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.
Workplace Security
Is the management of personnel, equipment and
facilities in order to maintain their protection.
�Is concerned with mitigating the risks of
violence, bomb threats, management of
natural and man-made disasters, risk to
company computer systems and intranets, and
many other issues.
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Workplace Safety, Health and Security
Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.
Workplace Security
Cyber security – the use of tools and processes
to protect organizational computer systems and
networks.
Anger and violence – created by a toxic physical
work environment (uncomfortable space to
work, noise, odors, heat, ventilation, and color).
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Workplace Safety, Health and Security
Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.
Signs of Potential Workplace Violence
Watch for passive-aggressive behavior in rising steps,
related to an unresolved conflict.
� Take verbal threats seriously.
� Watch nonverbal communication.
� Watch for stalking and harassment.
� Watch for damage to property.
� Watch for indications of alcohol and drug use.
� Include the isolated employee.
� Look for the presence of weapons or objects that
might be used as weapons.
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Workplace Safety, Health and Security
Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.
Organizational Prevention of Violence
� Start with a written, zero-tolerance policy.
� Train employees to deal with anger and prevent
violence.
� Take quick disciplinary action against employees who
are violent at work; otherwise, aggression will spread.
� Have a system for dealing with grievances, and track
incidents of violence.
� Screen job applicants for past or potential violence so
they are not hired.
� Develop a good work environment.
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Workplace Safety, Health and Security
Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.
Individual Prevention of Violence
� Screen (perform background checks on) applicants
and test them for substance abuse to prevent
“negligent hires”.
� Offer preventive programs—including drug and
alcohol testing— that can protect the firm from
liability.
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Workplace Safety, Health and Security
Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.
General Security Policies
Prepare and train employees for emergencies such as fires,
floods, earthquakes, severe weather, terrorist attacks, and
bomb threats; provide grief counseling if needed.
Establish an Emergency Response Plan whose priorities:
� Protect human life.
� Prevent/minimize personal injury.
� Preservation of physical assets.
� Protect the environment.
� Restore programs and return operations to normal.
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