ASSIGNMENT 14-HR MANAGEMENT

PLEASE ANSWER THE QUESTIONS IN THE TEMPLATE ATTACHED. NOTES AND VIDEO LINK POSTED BELOW 

Assignment #14 – Chapter 14

Please answer these questions to the best of your ability using the information that you gathered from reading the

chapter, along with information from your own work experience. Please do not copy and paste.

Please go to http://www.osha.gov and click on the tab at the top of the page that says “News/Resources.” Click on
“News Releases.” Click on “Region 4.” Find an article where a company was fined by OSHA for more than

$100,000 due to an employee getting injured or killed.

1. Report on what you found. What were the circumstances causing the safety violation?

2. If you were the HR manager for this company, what policies could have been put into place to avoid the
circumstance? Please be specific.

3. Going forward, what is the best way that this company can remedy the current situation and make the
environment safer for their employees? Please be specific.

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Human Resource Management: Functions, Applications, Skill

Development by Robert N. Lussier and John R. HendonChapter 14

Workplace Safety, Health and Security

Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.

Workplace Safety and The Occupational Safety
and Health Act (OSH Act) 1970

OSH Act requires employers to pursue workplace
safety.

Workplace safety deals with the physical
protection of people from injury or illness while on
the job.

� Employers must meet all OSHA safety standards,
maintain records of injuries and deaths due to
workplace accidents, and submit to on-site
inspections when notified.

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Workplace Safety, Health and Security

Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.

OSH ACT (continued)

General duties clause covers all firms, and
says that:

�Each employer shall furnish a place of
employment that is free from recognized
hazards that are causing or are likely to
cause death or serious physical harm.

�Employees have a duty to comply with
occupational safety standards, rules and
regulations.

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Workplace Safety, Health and Security

Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.

The Occupational Safety and Health
Administration (OSHA)

The division within the Department of Labor
that is charged with overseeing the OSH Act,
and that was created to “ensure safe and
healthful working conditions for working men
and women by setting and enforcing standards
and by providing training, outreach, education
and assistance.”

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Workplace Safety, Health and Security

Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.

What does OSHA do?

� Sets and communicates federal safety and health
standards to employers.

� Occupational safety and health inspections, made
without any advance notice in response to:

� Imminent dangers.

� Catastrophes.

� Worker complaints.

� Targeted inspections.

� Follow-up inspections.

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Workplace Safety, Health and Security

Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.

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Workplace Safety, Health and Security

Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.

OSHA Inspections and Employer Rights

�To get the inspector’s credentials, and receive
information on the reason for the inspection.

�To refuse to allow the inspection without a
court order.

�To get a copy of the complaint (without the
employee’s name).

�To have a company representative accompany
inspectors.

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Workplace Safety, Health and Security

Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.

OSHA Inspections and Employee Rights

� To refuse to be interviewed, or if they agree to
interviews they can request an employer
representative be present or that the interview
be held in private.

� To legal representation during the interview and
to end the interview at any time.

� Employers cannot retaliate against employees
who take part in an interview and tell the truth.

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Workplace Safety, Health and Security

Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.

OSHA and Hazard Communication

Standards

All employers keep information at each work

site that describes any chemical hazards that

may be present on site.

�Material Safety Data Sheets (MSDS) provide

information on a hazardous chemical and its

characteristics.

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Workplace Safety, Health and Security

Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.

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Workplace Safety, Health and Security

Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.

OSHA and Violations, Citations and
Penalties
� Willful – employer knew a hazardous condition

existed but made no effort to eliminate it.

� Serious – the hazard could cause injury or illness
that would most likely result in death or
significant physical harm.

� Other than serious – any illness or injury likely to
result from the hazard is unlikely to cause death
or serious physical harm, but the violation has a
direct impact on safety and health.

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Workplace Safety, Health and Security

Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.

OSHA and Violations, Citations and
Penalties
� De Minimis – violation has no direct or

immediate safety or health danger; (so this does
not result in citations or penalties).

� Failure to abate – employer has not corrected a
previous violation for which a citation was issued
and the settlement date has passed.

� Repeated – employer has been previously cited
for the same type of violation within the previous
five years.

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Workplace Safety, Health and Security

Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.

National Institute of Industrial and

Occupational Health (NIOSH)

Works under the umbrella of the Centers for Disease

Control and Prevention (CDC).

� Conducts research to reduce work-related illnesses and

injuries.

� Promotes safe and healthy workplaces through

interventions, recommendations and capacity building.

� Enhances international workplace safety and health

through global collaborations.

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Workplace Safety, Health and Security

Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.

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Workplace Safety, Health and Security

Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.

Employee Health

Is the state of physical and psychological wellness in

the workforce.

Work-Life Balance

� Spillover – the effect of work and family on one

another that generate similarities between the two

domains.

� To help keep a better work-life balance, firms offer

more work-family benefits such as flexible work

schedules, child care and elder care.

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Workplace Safety, Health and Security

Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.

Employee Health

Employee Assistance Programs (EAP) – counseling
and other services provided to employees that help
them resolve personal issues that may affect their
work.

Employee Wellness Programs (EWP) – cater to
employees’ physical welfare through education and
training programs such as health education,
training and fitness, weight and lifestyle
management, and health risk assessment services.

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Workplace Safety, Health and Security

Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.

Employee Health and Musculoskeletal

Disorders (MSD)

Ergonomics – the science of fitting workplace

conditions and job demands to the capabilities

of the working population.

�Purpose: to reduce stress and eliminate

injuries and disorders associated with the

overuse of muscles, bad posture, and

repeated tasks.

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Workplace Safety, Health and Security

Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.

Safety and Health Management and Training

Includes offering EAPs, EWPs and stress
management training.

� Firms that keep the number of accidents and
incidents low, generally see lower absenteeism
and increased job satisfaction.

� When firms improve two of the four most
important variables at work – absenteeism and
job satisfaction – they are better assured of
increasing productivity over time.

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Workplace Safety, Health and Security

Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.

Stress

Is the body’s emotional and/or physical reaction to

environmental demands.

Functional (acute) stress – helps improve performance

by challenging and motivating people to meet

objectives.

Dysfunctional stress – decreases performance and may

result in burnout – a constant lack of interest and

motivation to perform one’s job.

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Workplace Safety, Health and Security

Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.

Negative Consequences of Dysfunctional Stress

�It is a primary cause of absenteeism and costs

an estimated $300 billion a year in

absenteeism, decreased productivity,

employee turnover, and medical, legal and

insurance fees.

�It weakens our immune system, makes us sick

more often, ages us, makes us fatter, decreases

our sex drive, ruins our sleep, and can kill us.

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Workplace Safety, Health and Security

Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.

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Workplace Safety, Health and Security

Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.

Stress Management
Is the process of eliminating or reducing stress and making it
functional.

Six Techniques

� Time management.

� Relaxation (meditation, deep breathing, muscle
relaxation; enjoyable activities, sleep).

� Nutrition.

� Exercise

� Positive thinking.

� Support network.

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Workplace Safety, Health and Security

Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.

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Workplace Safety, Health and Security

Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.

Workplace Security

Is the management of personnel, equipment and

facilities in order to maintain their protection.

�Is concerned with mitigating the risks of

violence, bomb threats, management of

natural and man-made disasters, risk to

company computer systems and intranets, and

many other issues.

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Workplace Safety, Health and Security

Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.

Workplace Security

Cyber security – the use of tools and processes

to protect organizational computer systems and

networks.

Anger and violence – created by a toxic physical

work environment (uncomfortable space to

work, noise, odors, heat, ventilation, and color).

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Workplace Safety, Health and Security

Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.

Signs of Potential Workplace Violence

Watch for passive-aggressive behavior in rising steps,
related to an unresolved conflict.

� Take verbal threats seriously.

� Watch nonverbal communication.

� Watch for stalking and harassment.

� Watch for damage to property.

� Watch for indications of alcohol and drug use.

� Include the isolated employee.

� Look for the presence of weapons or objects that
might be used as weapons.

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Workplace Safety, Health and Security

Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.

Organizational Prevention of Violence

� Start with a written, zero-tolerance policy.

� Train employees to deal with anger and prevent
violence.

� Take quick disciplinary action against employees who
are violent at work; otherwise, aggression will spread.

� Have a system for dealing with grievances, and track
incidents of violence.

� Screen job applicants for past or potential violence so
they are not hired.

� Develop a good work environment.

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Workplace Safety, Health and Security

Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.

Individual Prevention of Violence

� Screen (perform background checks on) applicants

and test them for substance abuse to prevent

“negligent hires”.

� Offer preventive programs—including drug and

alcohol testing— that can protect the firm from

liability.

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Workplace Safety, Health and Security

Human Resource Management: Functions, Applications, Skill Development by Robert N. Lussier and John R. Hendon © 2012 SAGE Publications, Inc.

General Security Policies

Prepare and train employees for emergencies such as fires,

floods, earthquakes, severe weather, terrorist attacks, and

bomb threats; provide grief counseling if needed.

Establish an Emergency Response Plan whose priorities:

� Protect human life.

� Prevent/minimize personal injury.

� Preservation of physical assets.

� Protect the environment.

� Restore programs and return operations to normal.

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