BHR 3551 Test 5

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Question 1

 

1.      

 

Leadership in the workplace is mostly concerned with:

 

Answer

   

controlling and giving orders.   

influencing and persuading others.   

taking care of business transactions.   

disciplining group members.

 

4 points  

 

Question 2

 

1.      

 

Part of trusting group members is to:

 

Answer

   

give up some control over them.   

maintain tight controls over them.   

attend company picnics with them.   

establish detailed rules for expense accounts.

 

4 points  

 

Question 3

 

1.      

 

The motivational principle of WIIFM means that people are motivated by:

 

Answer

   

concern for the welfare of others.   

self interest.   

a need to avoid pain.   

a spirit of excitement and adventure.

 

4 points  

 

Question 4

 

1.      

 

Team leader Ray should be particularly aware of which of the following suggestions about the use of positive reinforcement?

 

Answer

   

reward the team or group also   

keep the reward the same almost all the time   

external rewards usually back fire   

let the group decide what behavior will lead to a reward

 

4 points  

 

Question 5

 

1.      

 

To use negative reinforcement to motivate José, an office temporary, his manager could do all of the following except:

 

Answer

   

put José on probation if he performs poorly.   

ignore most of José’s actions.   

give José a “worst employee of the month” award.   

promise to give José a permanent job if he performs well.

 

4 points  

 

Question 6

 

1.      

 

Buck is self confident, so he is likely to:

 

Answer

   

regard leadership positions as unimportant.   

have feelings of inferiority.   

be composed under pressure.   

have difficulties handling pressure. ¬

 

4 points  

 

Question 7

 

1.      

 

Trusting the company and the manager will have the strongest impact on which component of expectancy theory?

 

Answer

   

effort to performance expectancy   

performance to outcome expectancy   

valence   

employee initiative

 

4 points  

 

Question 8

 

1.      

 

Positive reinforcement cannot work without giving ________ to individuals.

 

Answer

   

generous prizes   

frequent feedback   

continuous reinforcement   

just punishments

 

4 points  

 

Question 9

 

1.      

 

Marilyn asks, “If I work hard, will I get the job done?” She is illustrating which aspect of expectancy theory?

 

Answer

   

performance to outcome expectancy   

valence   

behavior modification   

effort to performance expectancy

 

4 points  

 

Question 10

 

1.      

 

A survey of a large number of employees indicated that the trait they valued most in a manager is:

 

Answer

   

honesty and integrity.   

an in-your-face attitude.   

emotional intelligence.   

visionary perspective.

 

 

 

11. Identify several factors in text Figure 10-1 that you think would be particularly effective in motivating managers and professionals. Explain your reasoning. APA Guidelines are to be used for your in-text citations and sources.

 

 

 

12. Describe emotional intelligence. Why does a leader need good emotional intelligence? Shouldn’t a leader be a take-charge person focused on obtaining results like making money or winning ball games? Give an example of a leader you have experienced that had good emotional intelligence. APA Guidelines are to be used for your in-text citations and sources.

 

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