discussion question mgt404 organization design and development


3.1 Learning Outcomes:

  • Describe the issues associated with entering into an OD process. (MLO 4.1)
  • Describe the issues associated with contracting for an OD process. (MLO 4.2)
  • Discuss the philosophy and purpose of diagnosis in organization development (OD). (MLO 5.1)
  • Explain the role of diagnostic models in OD, especially the open-systems model. (MLO 5.2)

3.2 Action Required:

  • Required Readings:

Chapter 4: Entering and Contracting

Chapter 5: Diagnosing

TEXTBOOK: Cummings, T., & Worley, C. (2015). Organization development and change. (10th ed.). Stamford, CT: Cengage Learning. ISBN#: 13 9781133190455 (print), ISBN#: 13 9781285800967 (e-text).

  • Recommended Readings:

Qurashi, Mubashir & Qureshi, Amber. (2013). Dilemma in Relationship of Consultant and Client 1. 14. 10.9790/487X-143109113.


McFillen, James & O?Neil, Deborah & Balzer, William & Varney, Glenn. (2012). Organizational Diagnosis: An Evidence-based Approach. Journal of Change Management. 13. 1-24. 10.1080/14697017.2012.679290.


Kumari, N. (2018). Organizational Diagnosis: A Case of Infosys, India. The Journal of Asian Finance, Economics and Business, 5(1), 53?62. https://doi.org/10.13106/JAFEB.2018.VOL5.NO1.53

  • Video:

Example of OD Intervention Proposal

3.3 Test your Knowledge (Question):

  1. Briefly explain Open Model systems and provide examples.

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