HSM 692 UF Healthcare Expectations and Organizational Culture Paper & PPT

1. You as a consumer of healthcare have certain expectations when utilizing health facilities. In addition to receiving a friendly greeting, what are your expectations pre-service, point of service and after-service? What factors would discourage you from using a healthcare facility in your community? APA. min 500 words. Use peer reviewed articles/journals

2. Prepare and submit a 5-8 slide Power Point presentation describing organizational culture; what is organizational culture and how does it impact the quality of care and finances of the organization? If necessary what steps would you take to change the organizational culture? Include spearker notes. APA format. Use peer reviewed articles/journals

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