MGT435 week2 QUIZ DUE NOW
Question 11 pts
Which organizational change model does the history of the Apple computing company exemplify?
the systems contingency model
environment-industry-organization contingency model
the organizational life-cycle model
resource dependency theory
Flag this QuestionQuestion 21 pts
After all nine steps of the action research model are completed, to which step does the process cycle back/return to?
jointly diagnose problem/opportunity/findings with client
consult with OD/change management expert
plan action steps jointly
present feedback to client
Flag this QuestionQuestion 31 pts
Large-scale change interventions in firms are typically __________.
unplanned circumstances that serve to enhance an organization’s effectiveness
unplanned circumstances that serve to inhibit an organization’s effectiveness
planned actions designed to enhance an organization’s effectiveness
planned actions designed to prevent management from laying off staff members
Flag this QuestionQuestion 41 pts
Of all the nine action research phases, which is considered to be the “go” phase?
identify the problem or opportunity
implement
collect data
present feedback to the client
Flag this QuestionQuestion 51 pts
Which organizational change model stresses the importance of applying a historical analysis of changes that have occurred over the course of a company’s development?
the systems contingency model
the environment-industry-organization contingency model
the organizational life-cycle model
the resource dependency theory
Flag this QuestionQuestion 61 pts
First-order (adaptive) changes are __________.
large, sweeping, and fundamental
long term and irreversible
transformational
small scale and incremental
Flag this QuestionQuestion 71 pts
Resistance to organizational change can __________.
greatly impact the process as a whole if it is not accounted for
be countered only by using the appreciative inquiry model
be safely ignored as irrelevant to the success of the project
be countered only by using the eight-step approach
Flag this QuestionQuestion 81 pts
What is the term for a problem or opportunity that is critical for requiring a planned change?
diagnostic trigger
level of intervention
appreciative inquiry
presenting issue
Flag this QuestionQuestion 91 pts
The task of preparing people for organizational change typically falls upon __________.
organizational change theorists
leaders of the organization
outside consultants
lower-level employees
Flag this QuestionQuestion 101 pts
Which of the following is NOT among the “four Ds” of the appreciative inquiry model?
dream
design
differentiate
discover
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