Post-Implementation Support

Provide a 1- to 1.5-page Executive Briefing describing plans for moving the organization from the current business operating environment to the new one. Include plans for the following:

  • Describe the resources that will be needed for supporting the system during the startup period.
  • Define ongoing system maintenance roles and responsibilities (Corrective, Adaptive, Protective, Preventive).
  • Describe procedures for evaluating and prioritizing system enhancements proposed by stakeholders.
  • Develop procedures for supporting the new system and its users and for applying system patches and upgrades.
  • Specify procedures that will be needed for securing data assets.
  • Identify measures to be taken in protecting against security threats from unauthorized access of the network.
  • Explain how a Disaster Recovery Planning (DRP) and a Business Continuity Plan will protect the organization’s future operation.

Prepare a Visio® diagram that depicts the integrated system infrastructure supporting the new application.

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