Question Answered step-by-step Q. Explain how the implementation of the following principles and practicesof case management will benefit the client when planning complex services and working with multiple services.A. AdvocacyB. Collaboration and partnerships focussedC. Logical and systematic D. InclusiveE. Strengths-basedQ. For each of the following potential sources/causes of confusion or concern to a client accessing multiple services, provide an action that can be taken to prevent and manage the confusion or barrier.a) Staff use of jargon and abbreviationsb) Funding complexities or service eligibility requirementsc) Multiple appointmentsd) English as a second language Q. Cultural competence in community services is important as understanding, acknowledgement and acceptance of different people across cultures are key to working with them effectively.Use the table to identify at least two cultural and historical considerations and at least two protocols that can be considered when providing case management for culturally and linguistically diverse people (CALD) and Aboriginal and Torres Strait Islander clients. Health Science Science Nursing Health CHCCSM004 Share QuestionEmailCopy link Comments (0)
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