The Problem with Saying Its No Big Deal Article Analysis Discussion


DISCUSSION | The Problem with Saying “It’s No Big Deal” (due Monday, September 19th by 11:55 Download The Problem with Saying It’s No Big Deal.pdf (Use if you cannot read the Digital Article, due to the font size – Do Not PRINT)

This article has two different sets of workers: Ana and her boss and Mateo and Marcus. Both Ana and Mateo waited to address a situation, which upset them when it occurred.


Required: Prepare an email, create a video or slide presentation, explain the issue, and respond appropriately to the situation.

Pick one employee, Ana or Mateo, and explain how you would respond after the situation occurred.

In essence, what should they have said and done rather than “It’s No Big Deal”.

Please find attached the copy of the article

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