Psychologists like B. F. Skinner have studied how we can use operant conditioning to change the behavior of people and animals. Drawing on your personal experience, choose a person or animal whose behavior you want to change. (You may select your own behavior for this question if you wish.) How could you use operant conditioning to change the behavior of this person or animal?
In a multi-paragraph essay, describe your plan to change this behavior. Be sure to mention what type of reinforcer and reinforcement schedule you would use and explain why you made those particular choices. Include information from class materials, readings, and research on operant conditioning to support your discussion.
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Instructions: Read the Grand View Grocers Corporation case.
Grand View Grocers Corporation, headquartered in Clewiston, Florida, is among the nation’s top grocery chain companies, with over $34 billion in revenue. It operates and owns approximately 1,500 grocery stores in 10 states and will be expanding operatons to Washington, D.C. in the near future.
Grand View Grocer’s Corporation’s operating strategy distinguishes it from other grocery chain companies. Each grocery store has a Training and Development Methods manager that allows decisions to be made locally, close to the client. This also makes Grand View Grocer Corporation’s service more responsive, reliable, and empathetic to its customers.
Recently, Grand View Grocers Corporation has identified a that there is an increase in the annual turnover rate for cashiers nationwide. The increase was found in newly hired cashiers, so it was determined that on-the-job training was ineffective.
Under the direction of the store manager, cashiers perform a variety of tasks, including:
· Receive payment by cash, check, credit cards, vouchers, or automatic debits.
· Issue receipts, refunds, credits, or change due to customers.
· Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
· Greet customers entering establishments.
· Maintain clean and orderly checkout areas.
· Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
· Issue cashier’s checks, money orders, mailing stamps, and redeem food stamps and coupons.
· Resolve customer complaints.
· Answer customers’ questions, and provide information on procedures or policies.
· Cash checks for customers.
· Weigh items sold by weight in order to determine prices.
· Calculate total payments received during a time period, and reconcile this with total sales.
· Compute and record totals of transactions.
· Sell lotto tickets and other items to customers.
· Keep periodic balance sheets of amounts and numbers of transactions.
· Bag, box, wrap, or gift-wrap merchandise, when needed.
· Sort, count, and wrap currency and coins.
· Process returns and exchanges.
· Request information or assistance using paging systems.
· Stock shelves, and mark prices on shelves and items, when needed.
· Compile and maintain non-monetary reports and records.
Essential cashier functions include the following:
Perform for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Establish and Maintain Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
Get Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
Identify Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Process Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Describe in 350- to 525- words the training method or combination of training methods that you would recommend for training.
Justify in 350- to 525- words your choice of method(s).
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“This sucks”, “this is dumb”, “I hate ______”, “FML”
How often you think negatively of yourself:
“I’m fat”, “I’m ugly”
“I’m so dumb”, “I’ll never be successful”, “no one likes me”
Each day, try to find at least one thing positive that happened or that you are grateful for. This could be anything from having a great best friend to seeing a cute dog on the way to class.
Paper: You needn’t be overly personal with the written portion. In short, what was this experience like? Were you surprised at your tendency to be a positive or negative person? If you found yourself being frequently negative, were you able to change your mindset once you noticed it?
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Read the article “Is Email Evil?”. Compare the author’s take on email with your own professional / personal experience using email. Make a case for the importance of email in the workplace OR present an alternative form of communication that could replace email in the professional environment (be sure to provide reasons to support your claims).
“Eight Classic Techniques.” An experiences analyst is adept at using a wide variety of elicitation techniques and possesses the sensitivities and skill necessary to assess the political, technical, and psychological characteristics of a situation to determine which elicitation technique to apply.
Explain the eight (8) classic techniques used most in organizations today. Compare and contrast the strengths of each.
For this week, we are looking at America before Columbus came. So,using the Webtext, chapter 1 (from the Week 2 Webtext) and my Instructor’s Insights, answer the following:
What do you think America looked like before Columbus arrived?
Now, after reading up on the topic, what was America really like before Columbus came? Think territory, people, customs, regions.
What was Europe after when they came here? Why?
What does “God, Gold and Glory” mean?
What was the Columbian Exchange? How did it affect America and Europe and even Africa? (Hint: this is part of the first paper assignment)
Why does all of this matter? What makes this relevant for today?
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Reading Responses: In every reading response there will be a 3 part response:Part 1 – Summarize the article: What are the main points?Part 2 – Personal Response: What do you think of this source? Have you seen these techniques before? Which do you prefer? Why?
Part 3 – Academic Vocabulary: List at least 5 words you don’t know. Give the dictionary definition, synonym and antonym for them. Also, use each in a sentence.
*Research Reading Responses- These responses will be based on articles that youresearch for your assignments. Not only will you do the normal reading response, but you will also evaluate the source and thoughtfully consider where and how you would use it for your writing. Finally, include a Works Citedcitation so it can be found!
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Post a description of a special population that you may work with as a helping professional. Explain two challenges that you might encounter when working with this special population. Explain two potential strategies that you might use to overcome those challenges and explain why these strategies might be effective. Support your response using the resources and the current literature.https://www.ncbi.nlm.nih.gov/books/NBK64197/
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After conducting your first intake interview, this discussion will give you a chance to process the experience with fellow first-time interviewers. Select one strength, one weakness, one plan for improvement, and one observation from the clients perspective to share with classmates.
Please respond to the following two posts
M.L Posted
Intake Interview Reflection DB
I appreciated the opportunity to give my first intake interview with my fellow students for learning and growth. One strength that I brought to the intake interview was empathy and warmth. The client stated that she shared more than she thought or planned and felt comfortable speaking with me. I try to be objective and look at each client as God would look at them. By doing this, I believe the client feels less judgment and is more secure. Hawkins and Clinton (2015) state that Christian counseling can be as simple as counseling by a Christian who believes in Christ and is spiritually filled.
There are multiple areas in which I need to improve, but one specifically is that I need to be aware of my actions. As I observed my video I noticed that I looked down and read from my intake form more than I realized. When I have decreased eye contact, my client may think I am not listening or paying attention. Simmons et al. (2020) suggest that making eye contact, expressing feelings, body language, and paraphrasing are essential in a counselor’s understanding and exploring skills. One way to improve this weakness is by practicing aloud and memorizing how to conduct an intake interview without having to look at a form.
One thing that I observed from the experience was how vulnerable I felt when being a mock client. I was not sure what was going to be asked and felt nervous about sharing my struggles. It was good to be in the client’s shoes and feel what they may feel which will help me be a better counselor in the future.
References
Hawkins, R., & Clinton, T. (2015). The new Christian counselor: A fresh biblical and transformational approach. Harvest House Publishers.
Simmons, R., Anita Kuhnley, A., & Lilley, S. (2020) Introduction to counseling: integration of faith, professional identity, and clinical practice. Kendall Hunt Publishing.
C.C posted
Performance reflection is a great way to enhance the learning process and promote growth and improvement (Sacco & Amende, 2020). Sacco and Amende (2020) suggest the use of metaphor as a creative way for counselors-in-training to self-reflect. In my paper, I described this experience as being on training wheels (Cox, 2021). For many of us, this was out first time conducting an intake interview, so we may have been wobbly. This discussion will be a great opportunity to enrich our reflections about strengths, weaknesses, improvement plans, and client perspectives.
Chen and Giblins (2018) cool head, warm hearttechnique inspired my disposition during the intake interview. The cool head allows the counselor to perform an objective assessment and the warm hearthelps the client feel more comfortable and understood (Chen & Giblin, 2018). Emulating this style of interviewing was a strength of mine during our practice. I was able to gather all the necessary assessment information while performing basic counseling techniques such as active-listening, empathy, reflection, and goal-setting.
I was happy with my planning process in regards to the questions I used during my semi-structured interview. My weakness was that I failed to adequately plan for the opening and closing of the session. At the start of the interview, I forgot to introduce myself as the counselor to the client. In addition, the end of my practice interview was relatively abrupt. The conclusion of my partners session included a summary of the entire intake and what to expect going forward. This reminded me that I had forgotten to perform this critical action during my interview.
This will seem cliché, but truly my best plan of action going forward is further practice. I am fortunate that I have friends and family that are willing to act as fictional clients for me to practice with. In my paper, I noted that practice can also come in many other forms of study such as viewing and evaluating online intake interviews and completing additional unassigned reading (Cox, 2021). We can also attend conferences and workshops in order to further our learning. Experience using and recognizing counseling and assessment techniques will increase our exposure, making us better prepared for practicum and internship.
As the client, I found myself wondering how much of my current scenario I wanted to share with the counselor. Withholding some information is probably a common reaction during initial counseling meetings. Clients may not reveal every important detail about their situation or problem due to discomfort, embarrassment, or shame. Chen and Giblin (2018) note that clients will likely reveal additional information in later sessions as they become more comfortable with the counselor and the counseling process.
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The first file is the guidelines for essay. The second file my essay.
I pick the first topic ‘TV show’. Professor give me the comment and I want you to revise the essay and make it better.
The following is the comments.
Hello,
I read your draft over, and it’s a start, but there are some things to work on:
1. As is consistent with a draft, the style, grammar, etc. need polishing.
2. Some of your ideas are not particularly connected to American culture, values, politics, etc. And even when they are, I’m not 100% clear what you mean. For example, what does it mean that American family structure has changed? I think each of your ideas needs to be clearer.
3. Your evidence could be explained better.
4. You need a conclusion.
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Review the following scenario and then analyze the impact of tax holidays on the budget.
Scenario: Several states have declared sales tax holidays for which
the state does not collect sales tax on selected items for those day or
days. In most instances, the holiday has applied to purchases of
clothing and the period has been a week to 10 days in August. The
primary reason is to provide a “back-to-school” discount as families get
ready for the upcoming year; however, in recent years, some
states have proposed or enacted holidays for hurricane survival
supplies, gasoline, Energy Star appliances, and guns and ammunition.
You are the State Economic Director. Analyze the economic impact of tax holidays of up to 10 days in your state
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